Insights
DIY IT vs. Managed IT: A Greenville Owner’s Checklist
If the computers are running, things are fine—until they aren’t. DIY often looks cheaper on day one but skips the round‑the‑clock security and compliance your business needs to stay safe and audit‑ready.
The Hidden Costs Most DIY Teams Miss
- Night & weekend coverage. Who triages alerts at 2 a.m.? In SMEs, 73% of security pros say they’ve missed/ignored high‑priority alerts due to workload and tool sprawl. (Coro Cybersecurity)
- Regulatory deadlines.
- PCI DSS 4.0 future‑dated controls became mandatory March 31, 2025. (PCI Perspectives)
- FTC Safeguards Rule breach reporting is in effect (May 13, 2024) for covered non‑bank financial institutions. (Federal Trade Commission)
- Breach cost exposure. The average breach cost hit $4.88M in 2024. (IBM Newsroom)
- Tooling & integration. EDR, SIEM, MXDR, vulnerability scanning, backups, phishing training, SASE—and the time to tune and run them.
A 12‑Point DIY Readiness Checklist
Use this to decide if DIY is viable—or where to bring in a partner.
- Helpdesk & ticketing with response SLOs
- Patch management (OS + 3rd‑party apps)
- EDR/NGAV with isolation & rollback
- SIEM with at least 30–90 days log retention + use‑case tuning
- 24/7 SOC/MDR for triage, containment, and incident response
- Vulnerability management (internal/external) & remediation
- SASE / secure remote access
- Backup & DR (workstations optional, servers required) + restore testing
- Email security & continuity
- Security awareness training & dark web monitoring
- Password management (Enterprise)
- Compliance evidence (PCI/FTC/ HIPAA etc.)
How PremierePC maps to this (high level):
- ProSupport Flex covers helpdesk, asset/patching, baseline EDR, SIEM (30‑day retention), workstation/server backups, and optional add‑ons. (PremierePC Technology Group)
- ProSupport Cyber+ adds 24/7 SOC‑backed MXDR (Advanced), SIEM (90‑day retention), Tenable vulnerability management, SASE, security awareness & dark web monitoring, and incident response depth. (PremierePC Technology Group)
What It Costs to “Do It Right” In‑House
- Labor: Greenville admin mean wage $94,170 → ≈ $134,000 fully‑loaded (benefits ~29.7% of total comp). (Bureau of Labor Statistics)
- Plus tooling: You’ll still need EDR, SIEM, MDR/SOC, backups, training, DLP/secure access—often from multiple vendors.
- Versus managed: Typical managed IT ranges $80–$200 per user/month; your Cyber+ start price equates to ~$159/seat for a 5‑user block—month‑to‑month. (DesignRush, PremierePC Technology Group)
Local, Month‑to‑Month Plans
- ProSupport Flex — Essential IT + baseline security. From $395/mo for up to 5 workstations. (PremierePC Technology Group)
- ProSupport Cyber+ — Advanced security with 24/7 SOC, SIEM 90‑day retention, SASE, vulnerability management, training. From $795/mo for up to 5 workstations. (PremierePC Technology Group)
- No long‑term contracts—stay because it works. (PremierePC Technology Group)
FAQs
Is DIY ever the right choice?
DIY can work if you can cover the checklist above, especially 24/7 detection & response and compliance evidence. If not, co‑managed (your IT + our SOC/SIEM) is often the sweet spot. (PremierePC Technology Group)
What about PCI, HIPAA, and FTC Safeguards?
We map controls and provide logs/evidence. PCI 4.0’s future‑dated requirements are mandatory as of March 31, 2025; the FTC Safeguards breach‑notification rule is in effect. (PCI Perspectives, Federal Trade Commission)
Do you serve just Greenville?
We’re Greenville‑based and serve the Upstate (Greenville, Spartanburg, Anderson) with remote + onsite support. (PremierePC Technology Group)
Let’s Make This Simple
If you want predictable IT + security outcomes without long‑term contracts, we’re ready to help.