Inisghts
In‑House IT vs. Managed IT: What’s Truly Cheaper in Greenville?
Thinking about hiring an IT person or doing it yourself? Here’s a clear, Greenville‑specific look at what in‑house IT really costs vs. outsourcing to a managed service provider (MSP)—and what you actually get for the money.
The Local Math: What One IT Hire Costs in Greenville
BLS wage data (Greenville–Anderson–Mauldin MSA):
- Computer User Support Specialist — annual mean wage $50,740. (Bureau of Labor Statistics)
- Network & Computer Systems Administrator — annual mean wage $94,170. (Bureau of Labor Statistics)
Benefits load: BLS reports benefits are 29.7% of total compensation in private industry (wages ≈ 70.3% of total). That means fully‑loaded cost ≈ salary ÷ 0.703 (~×1.42). (Bureau of Labor Statistics)
Illustration (approximate, before tools & coverage):
- Support Specialist: $50,740 ÷ 0.703 ≈ $72,200 loaded. (Bureau of Labor Statistics)
- Sysadmin: $94,170 ÷ 0.703 ≈ $134,000 loaded. (Bureau of Labor Statistics)
These figures exclude 24/7 coverage, security tooling (EDR, SIEM, MXDR), backup testing, security awareness training, and compliance reporting—costs that still need to be purchased and operated if you hire in‑house.
What Managed IT Typically Costs
Industry ranges vary by scope. Public benchmarks consistently place managed IT at roughly $80–$200 per user/month for core managed services, with comprehensive security bundles ranging higher. (DesignRush, Shartega IT, VC3)
Your published starting points (PremierePC):
- ProSupport Flex — begins at $395/month for up to 5 workstations (~$79/seat). Month‑to‑month. (PremierePC Technology Group)
- ProSupport Cyber+ — begins at $795/month for up to 5 workstations (~$159/seat). Month‑to‑month. (PremierePC Technology Group)
Ballpark scenarios (illustrative, based on your published starts):
- 20 employees → Flex ≈ $1,580/mo (≈$18,960/yr) | Cyber+ ≈ $3,180/mo (≈$38,160/yr) (PremierePC Technology Group)
- 40 employees → Flex ≈ $3,160/mo (≈$37,920/yr) | Cyber+ ≈ $6,360/mo (≈$76,320/yr) (PremierePC Technology Group)
Bottom line: Even before security tools and off‑hours coverage, one in‑house admin in Greenville often exceeds a full managed program for 40 users—while an MSP brings a team + 24/7 security operations.
The Risk & Compliance Reality Owners Care About
- Breaches are costly: IBM’s 2024 study puts the average breach at $4.88M globally. (IBM Newsroom)
- Attackers exploit gaps SMBs miss: 2025 Verizon DBIR shows vulnerability exploitation up 34% and third‑party involvement around 30% of breaches. (Verizon, The HIPAA Journal)
- Compliance deadlines got stricter: PCI DSS 4.0 future‑dated controls became mandatory March 31, 2025; if you take cards, you’re in scope. (PCI Perspectives)
- GLBA/FTC Safeguards added a 30‑day breach notification obligation effective May 13, 2024 for covered non‑bank financial institutions. (Federal Trade Commission)
What You Get with PremierePC (Greenville‑Based, Month‑to‑Month)
ProSupport Flex (formerly ProSupport Lite) — foundational IT + baseline security
- Helpdesk (local team), asset/patch management, and optional add‑ons as you grow.
- EDR/NGAV, SIEM (30‑day retention), vulnerability scanning for managed systems, plus backups.
- Begins at $395/mo for up to 5 workstations. Month‑to‑month. (PremierePC Technology Group)
ProSupport Cyber+ — advanced security with 24/7 response
- 24/7 SOC‑backed MXDR (Advanced), SIEM with 90‑day retention, SASE, Tenable‑powered vulnerability management, awareness training, password management, and incident response depth.
- Begins at $795/mo for up to 5 workstations. Month‑to‑month. (PremierePC Technology Group)
Feature references (from your plan page): EDR + NGAV, SIEM retention (30 vs 90 days), MXDR Basic/Advanced, SASE, Tenable vulnerability scanning, security awareness + dark web monitoring, and password manager. (PremierePC Technology Group)
Quick FAQ
Do we have to sign a long‑term contract?
No, plans are month‑to‑month. (PremierePC Technology Group)
What if we already have an IT person?
We co‑manage: you keep your internal resource, we add 24/7 SOC, SIEM, vulnerability remediation, and off‑hours coverage so nothing gets missed. (PremierePC Technology Group)
Can you help with PCI or FTC Safeguards?
Yes. We align controls, evidence, and monitoring with those requirements and provide the reporting you need for audits and incident response. (PCI Perspectives, Federal Trade Commission)
Ready to Compare?
Get a no‑pressure, apples‑to‑apples cost comparison for your headcount, apps, and risk profile—then decide. PremierePC | Greenville, SC. Month‑to‑month. (PremierePC Technology Group)
Talk to Sales | 864‑335‑9223