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Greenville SC Cost Comparison Compliance

DIY IT vs. Managed IT: A Greenville Owner's Checklist

If the computers are running, things are fine — until they aren't. DIY often looks cheaper on day one but skips the round-the-clock security and compliance your business needs to stay safe and audit-ready.

Insight Greenville, SC

The Hidden Costs Most DIY Teams Miss

1. Night & Weekend Coverage

Who triages alerts at 2 a.m.? In SMEs, 73% of security pros say they've missed, ignored, or failed to act on a high-priority alert due to workload and tool sprawl.

2. Regulatory Deadlines

  • PCI DSS 4.0 future-dated controls became mandatory March 31, 2025.
  • FTC Safeguards Rule breach reporting is in effect (May 13, 2024) for covered non-bank financial institutions.

3. Breach Cost Exposure

The average breach cost hit $4.88M in 2024 (IBM).

4. Tooling & Integration

EDR, SIEM, MXDR, vulnerability scanning, backups, phishing training, SASE — and the time to tune and run them.

A 12-Point DIY Readiness Checklist

Use this to decide if DIY is viable — or where to bring in a partner.

1 Helpdesk & ticketing with response SLOs
2 Patch management (OS + 3rd-party apps)
3 EDR/NGAV with isolation & rollback
4 SIEM with at least 30-90 days log retention + use-case tuning
5 24/7 SOC/MDR for triage, containment, and incident response
6 Vulnerability management (internal/external) & remediation
7 SASE / secure remote access
8 Backup & DR (workstations optional, servers required) + restore testing
9 Email security & continuity
10 Security awareness training & dark web monitoring
11 Password management (Enterprise)
12 Compliance evidence (PCI / FTC / HIPAA etc.)

How PremierePC Maps to This Checklist

ProSupport Flex

Covers helpdesk, asset/patching, baseline EDR, SIEM (30-day retention), workstation/server backups, and optional add-ons.

ProSupport Cyber+

Adds 24/7 SOC-backed MXDR (Advanced), SIEM (90-day retention), Tenable vulnerability management, SASE, security awareness & dark web monitoring, and incident response depth.

What It Costs to "Do It Right" In-House

Labor: Greenville admin mean wage $94,170 (BLS) → approximately $134,000 fully-loaded (benefits ~29.7% of total comp).
Plus tooling: You'll still need EDR, SIEM, MDR/SOC, backups, training, DLP/secure access — often from multiple vendors.
Versus managed: Typical managed IT ranges $80-$200 per user/month; Cyber+ start price equates to ~$159/seat for a 5-user block — month-to-month.

Local, Month-to-Month Plans

ProSupport Flex

Essential IT + baseline security.

From $395/mo
For up to 5 workstations. Month-to-month.

ProSupport Cyber+

Advanced security with 24/7 SOC, SIEM 90-day retention, SASE, vulnerability management, training.

From $795/mo
For up to 5 workstations. Month-to-month.

No long-term contracts — stay because it works.

FAQs

Is DIY ever the right choice?

DIY can work if you can cover the checklist above, especially 24/7 detection & response and compliance evidence. If not, co-managed (your IT + our SOC/SIEM) is often the sweet spot.

What about PCI, HIPAA, and FTC Safeguards?

We map controls and provide logs/evidence. PCI 4.0's future-dated requirements are mandatory as of March 31, 2025; the FTC Safeguards breach-notification rule is in effect.

Do you serve just Greenville?

We're Greenville-based and serve the Upstate (Greenville, Spartanburg, Anderson) with remote + onsite support.

Let's Make This Simple

If you want predictable IT + security outcomes without long-term contracts, we're ready to help.

Call us at (864) 335-9223 or schedule a call online.

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