Reliable Backup & Disaster Recovery for Greenville Businesses
Cloud-first backup with unlimited storage, automated recovery testing, and fixed monthly pricing. Managed by PremierePC for Greenville businesses since 2006.
The Cloud Backup Solution
Our managed cloud backup platform addresses the critical infrastructure needs of businesses — file storage, online backup, retention and recovery — in one secure, centrally managed and easy-to-use solution.
This is a business-class backup solution that completely eliminates the costs and complexity of purchasing and maintaining traditional onsite file servers, tape backups, FTP and VPN systems.
Backup is integrated into our business computer and network service plans. You are billed for the servers and workstations you choose to include — giving you predictable, consistent pricing and a substantial cost savings over typical solutions.
Common Causes of Data Loss
- Ransomware & Cyberattacks
Encrypted files and locked systems can halt operations instantly. A clean, tested backup is your only reliable way out.
- Hardware Failure
Servers and drives fail without warning. RAID is not a backup. Without offsite copies, a single failure can mean permanent data loss.
- Natural Disasters
Floods, storms, and fires can destroy onsite infrastructure. Geographically distributed cloud backups ensure your data survives.
- Human Error
Accidental deletions, misconfigurations, and overwrites are the most common cause of data loss. Versioned backups let you roll back.
What Is Business Continuity?
Business continuity refers to an organization's ability to ensure that operations and core business processes remain up and running in the event of a natural disaster, cyberattack, or unplanned outage.
Business continuity plans usually include the following objectives:
- Restoring normal business operations within a certain period of time
- Defining an acceptable amount of data loss
- Communicating with stakeholders during and after critical events
A variety of different events can cause business disruptions, from small power outages to hardware breakdowns. While you can't be ready for everything, business continuity plans and software help us protect customers from the most common disasters and situations.
Simple, Predictable Backup Pricing
No hidden fees. No surprise storage charges. Pay per device and get unlimited cloud backup storage included.
| Feature | ProSupport Flex | ProSupport Cyber+ |
|---|---|---|
| Workstation License Per Device Fee | $14 / month | $9 / month |
| Physical Server License Per Device Fee | $90 / month | $90 / month |
| Virtual Server License Per Device Fee | $60 / month | $60 / month |
| Automated Recovery Testing Per Device Fee | — | Included for Image based backups |
| Microsoft 365 & Google Workspace Backup Per User Fee | $3.25 / month | Included |
Data archival and retention options are available upon request at no additional cost. Unlike other backup providers, we do not charge for archiving or revisions of files. This controls costs and allows you to back up more for less.
Not sure if cloud backup is right for you?
Give us a call, and we'll be happy to answer any questions you have and set up a trial within your environment.
Get a QuoteFour Pillars of Data Protection
One setup that covers backup, disaster recovery, archiving, and Microsoft 365 protection under a managed platform.
Backup
Cloud-first backup that gives you more for less
- Physical and virtual servers
- Workstations and documents
- Applications and databases
- Cloud storage included
- Microsoft 365 Data
- Appliance free, direct to cloud
Disaster Recovery
Be ready for all types of disasters
- One backup, many recovery options
- Standby Image
- Bare-metal recovery
- Recover just what you need
- Appliance free local recovery
- Automated Recovery Testing
Archiving
Don't pay extra for data archiving
- Long-term backup retention
- Private cloud storage
- AES 256-bit encryption
- Unlimited retention
- Chain-free recovery
- Meet policy requirements
- Respond to legal requests
Microsoft 365
Don't risk losing Microsoft 365 data
- Manage Microsoft 365 backups and recoveries from the same unified dashboard as servers and workstations
- Exchange mailboxes backed up up to six times a day
- OneDrive and SharePoint backed up up to four times a day
- Protect against accidental deletion and ransomware
Your Microsoft 365 Data Isn't Backed Up
As businesses adopt SaaS applications and shift resources to the cloud, Microsoft Office 365 is quickly becoming standard. Cloud-based software can potentially help save you from the hassles of managing application servers, but it can also lead to a false sense of security if you assume Office 365 will handle all your data retention and recovery needs.
Protection Against Data Loss
Users can often unwittingly (or purposely) delete important emails, or OneDrive or SharePoint files. If this happens, Office 365 Backup offers the ability to quickly search for and recover what you need.
Access to Email for Ex-Employees
If employees leave and you don't want to continue paying a subscription fee simply to store their email and shared documents, Backup for Office 365 offers an additional way to retain and access this data.
Support for Compliance
If you are responsible for an organization that falls under regulations with data-retention requirements, Office 365 Backup is designed to help you retain and archive critical data.
Point-in-Time Restore
Exchange mailboxes are automatically backed up up to six times a day, and OneDrive and SharePoint accounts up to four times a day, giving you multiple daily restore points. Choose the one you want and recover fast.
Automation
Microsoft 365 Backup helps you strike the right balance between automation and control. You can manually select which accounts and mailboxes you want to protect, or automatically add newly created 365 accounts to the backup schedule.
Fully Managed
With Backup for Microsoft 365, PremierePC will manage your Office 365 Exchange, OneDrive, and SharePoint backups from a single web-based dashboard. See and manage backup status across all your users, and many device and data types.
365 Backup Storage Policy
- Backup for Office 365 is licensed per unique user, whether that license is being used to protect an Exchange mailbox, a OneDrive account, a SharePoint site, or any combination of these three.
- Each user license adds 1 TB to the included usage pool.
- Available usage is pooled within a protected Office 365 tenant only, and this is a separate pool from server, workstation or documents available storage.
Explore the Features
Contact our sales team to begin a trial or to learn more about our cloud backup features.
Fully Managed Cloud Backup and Disaster Recovery for Business
Protect your files against loss, theft, viruses and natural disasters. PremierePC conducts human reviews daily to ensure your critical backup jobs are working. When errors are detected, our team takes action.
You insure your home, your car and even your business. What about the data that powers your life? Every business should have a disaster recovery plan in place.
Our cloud backup and disaster recovery platform is one of the key elements of such a plan. With PremierePC you can rest assured that your data is safe, secure and ready when you need it.
Daily Human Reviews
Our technicians review every backup job daily. Automated monitoring catches issues, but human eyes catch what automation misses.
AES 256-bit Encryption
Your data is encrypted in transit and at rest. Meet compliance requirements for HIPAA, SOC 2, and other regulatory frameworks.
No Hidden Costs
No charges for archiving or revisions of files. Predictable per-device pricing so you always know what backup will cost.
Our Approach to Business Continuity
A backup plan isn't just about copying files. It's about getting your business back to operational as fast as possible. See how we helped one client recover from ransomware in 48 hours.
Assess
We audit your current environment to identify critical data, applications, and acceptable recovery timeframes.
Design
We build a backup strategy with defined RPO and RTO targets — how much data you can lose, and how fast you need to be back.
Deploy
We configure automated backups, set retention policies, and verify initial backup jobs complete successfully.
Test & Monitor
We perform periodic test restores and monitor backup health daily so you're never surprised when disaster strikes.
Frequently Asked Questions
What is included in the unlimited cloud backup storage?
Every backup license includes unlimited cloud storage. You pay per device — not per gigabyte. Workstations, physical servers, and virtual servers are all covered with no surprise storage charges or overage fees.
How often are backups performed?
Our standard workstation deployment scans all user files and folders every 4 hours with 60 revisions retained. Servers receive a nightly image backup by default. Additional schedules can be added at no extra cost. Microsoft 365 Exchange mailboxes are backed up up to six times a day, and OneDrive/SharePoint up to four times a day.
Do you monitor backup jobs?
Yes. PremierePC conducts human reviews daily to ensure your critical backup jobs are working. Automated monitoring catches issues in real time, but our technicians review every job to catch what automation misses. When errors are detected, our team takes action immediately.
What happens if I need to recover data?
We offer multiple recovery options: bare-metal recovery to restore an entire system, file-level recovery to get back specific files, and standby image recovery for rapid failover. Our automated recovery testing verifies that your backups are actually restorable — not just completing without errors.
Is Microsoft 365 data already backed up by Microsoft?
No. Microsoft provides infrastructure uptime but does not guarantee your data. Accidental deletions, ransomware, and departing employees can all result in permanent data loss. Our M365 backup protects Exchange mailboxes, OneDrive, and SharePoint with multiple daily restore points and unlimited storage per user.
How does BDR pricing work with your managed IT plans?
Backup is available as an add-on to any ProSupport plan. ProSupport Cyber+ clients get discounted workstation backup rates ($9/mo vs $14/mo) and Microsoft 365 backup included at no extra charge. Server backup is required for all managed servers regardless of plan tier.
Don't Wait for a Disaster to Get Serious About Backup
You insure your home, your car, and your business. What about the data that powers it all? Let us assess your current backup strategy — or build one from scratch.