New Client Portal Goes Live Wednesday, August 19

In July we walked through the new portal with screenshots. Wednesday, August 19 is the switch.

We've spent the last six months on it — over 950 hours.

Same address you use today. Same Microsoft 365 or Google sign-in. Your open cases and your history come with you.

Wednesday morning

Go to portal.premierepc.com the way you already do. Keep the bookmark you have. You don't get a new username or password.

If you sign in with Microsoft 365 or Google now, that still works on the 19th.

Every case from the current portal moves over with you.

Opening a case, and updating one

The dashboard puts open cases, items waiting on you, and recently resolved work up front.

When something is broken, or you need us to add or remove staff, describe it in plain English. Byte files it in the right place, writes a clear title, and suggests a priority.

Add a note or drop a screenshot on the case the same way you do today. The difference is less friction getting it in, and an easier place to see what's waiting on you.

Invoices and devices, same login

Billing and your devices live next to your cases.

Check paid, unpaid, or overdue invoices, and monthly spend by category. Look up workstations, laptops, and phones: online status, specs, backup health, and when they were last seen.

After the 19th

We'll keep adding after Wednesday: richer reporting, more Microsoft 365 visibility, and more you can do without waiting on us.

If something looks off

Call (864) 335-9223. We will get you in and find your cases.