Actively exploited
Listed in CISA’s Known Exploited Vulnerabilities catalog since February 13, 2025.
CVE-2024-57727
SimpleHelp Path Traversal Vulnerability
Added to KEV February 13, 2025
Alert details
- Source feed
- CISA KEV
- CVE ID
- CVE-2024-57727
- CWE
- CWE-22
- Affected products
- SimpleHelp · SimpleHelp SimpleHelp
What happened
SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords.
What it means for your business
SimpleHelp SimpleHelp is listed in CISA's Known Exploited Vulnerabilities catalog (CVE-2024-57727). SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords. CISA remediation due date: 2025-03-06. If you need help checking exposure, call (864) 335-9223.
Required action
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
CISA due date: March 6, 2025
Sources
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