Skip to main content

SimpleHelp security briefs

4 published alerts for SimpleHelp products and services.

Actively exploited (KEV)

CVE-2026-48558

SimpleHelp Authentication Bypass Vulnerability

SimpleHelp SimpleHelp is listed in CISA's Known Exploited Vulnerabilities catalog (CVE-2026-48558). SimpleHelp contains an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. CISA remediation due date: 2026-07-02. PremierePC tracks KEV alerts for Upstate SC businesses — patch or open a ticket if you need help verifying exposure.

Actively exploited (KEV)Ransomware

CVE-2024-57728

SimpleHelp Path Traversal Vulnerability

SimpleHelp SimpleHelp is listed in CISA's Known Exploited Vulnerabilities catalog (CVE-2024-57728). SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user. CISA remediation due date: 2026-05-08. If you need help checking exposure, call (864) 335-9223.

Actively exploited (KEV)Ransomware

CVE-2024-57726

SimpleHelp Missing Authorization Vulnerability

SimpleHelp SimpleHelp is listed in CISA's Known Exploited Vulnerabilities catalog (CVE-2024-57726). SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role. CISA remediation due date: 2026-05-08. If you need help checking exposure, call (864) 335-9223.

Actively exploited (KEV)Ransomware

CVE-2024-57727

SimpleHelp Path Traversal Vulnerability

SimpleHelp SimpleHelp is listed in CISA's Known Exploited Vulnerabilities catalog (CVE-2024-57727). SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords. CISA remediation due date: 2025-03-06. If you need help checking exposure, call (864) 335-9223.